Easy Trak Blood Sugar Meter Error Code

Your product may display an error message for a number of reasons, for example if the bombardment is low. If yous're experiencing an error bulletin, the below images and descriptions should help you to identify the reason why information technology's showing.

Bare screen

If the meter won't turn on or has a blank display, information technology volition be due to one of the following reasons:

• Dead bombardment – yous demand to insert a new 1.
• Damaged brandish – please contact Accu-Chek Client Care.
• Defective meter – please contact Accu-Chek Client Intendance.
• Extreme temperatures – you demand to move the meter to a more temperate area.

Iii dashes

If you see iii dashes or hyphens on your display, it ways the meter is not coded or the code key is not inserted. Turn off the meter and brand sure the lawmaking key is properly inserted. If this does not prepare the problem, please contact Accu-Chek Customer Care.

Battery icon

The battery icon ways the battery power is depression. Change the battery soon. Read this article to detect more virtually changing the battery.

"Set-upward" on brandish

The words "Set-upwardly" displayed on the screen ways the meter is in the set-upwards mode, waiting for y'all to alter or confirm settings. Refer to Chapter v, "Using the Fix-Upwardly Mode", in your possessor's booklet.

"Set up" on display

The word "Set" displayed on the screen means the meter is in prepare manner, waiting for you to change or confirm settings. Refer to Chapter 4, "Meter Setup", in your owner'due south booklet.

"Code exp" on display

If you lot run across "code exp" displayed on the screen, it means that the test strips expire at the end of the electric current month. Brand sure the time and date in the meter are correct. If this does not set up the problem, please contact Accu-Chek Client Intendance.

Flashing test strip

If a test strip icon is flashing on the screen, it means that the meter is prepare for you to insert a test strip.

Blood drop icon

If you meet a blood driblet and test drib on the screen, information technology ways that the meter is set for a drop of blood or control solution.

HI in display

If you see the letters HI displayed on the screen, your blood glucose may be higher than the measuring range of the system. Refer to Chapter 4, "Unusual Claret Glucose Results", in your owner's booklet.

LO in display

If you run across the letters LO displayed on the screen, your claret glucose may exist lower than the measuring range of the system. Refer to Chapter iv, "Unusual Blood Glucose Results", in your owner's booklet.

Asterisk (summit of screen) with blood glucose result

A star or asterisk on the height of the display means a marker was assigned to this test result.

Asterisk (bottom of screen) with blood glucose result

A star or asterisk at the bottom of the display ways that the test result was flagged. Refer to Chapter 3, "Flagging Test Results", in your owner's booklet for more details.

Exclamation point

An exclamation point on the display means claret glucose is below the defined hypoglycemic (low blood sugar) level. Refer to Chapter iv, "Unusual Blood Glucose Results", in your possessor's booklet.

"Hypo?" on brandish

"Hypo?" means blood glucose is below the defined hypo (low blood sugar) level. Refer to Chapter 3, "Agreement Your Examination Results", in your owner's booklet.

Eastward-1 message

"East-i" in the display means the test strip may be damaged or the lawmaking fundamental is incorrect. Remove and reinsert the test strip. If the message reappears, turn off the meter and make certain the lawmaking fundamental is properly inserted. If the message reappears, please contact Accu-Chek Client Care.

E-2 bulletin

"E-2" in the display ways the code key is incorrect. Turn the meter off and make sure the code cardinal is properly inserted. If this does non fix the trouble, please contact Accu-Chek Customer Intendance.

Eastward-three message

"Due east-3" in the display means your claret glucose may be extremely loftier or a meter or a examination strip error has occurred. The following instructions should help you sympathize what action to take:

• If your exam event matches how you feel, contact your healthcare professional immediately.
• If your test result does not match how you feel, repeat the test and refer to Chapter 4, "Unusual Blood Glucose Results", in your owner's booklet.
• If the E-3 code still appears for your blood glucose test, your blood glucose issue may be extremely loftier and above the organisation's reading range. Contact your healthcare professional immediately.
• If the second test result does non match how you feel, perform a control test with the control solution and a new examination strip.
• If the control result is inside the acceptable range, review the proper testing procedure and repeat the blood glucose test with a new test strip.
• If the control event is not inside the acceptable range, encounter Chapter ii, "Agreement Out-of-Range Command Results."

E-iv message

"East-4" in the display means not enough blood or control solution was fatigued into the examination strip for measurement or was applied subsequently the exam has started. Discard the test strip and echo the examination. If the trouble persists, please contact Accu-Chek Customer Care.

Due east-five bulletin

"E-5" in the display means the code key is wrong or your test strips have expired. Brand certain the time and engagement in the meter are correct. If the problem persists, please contact Accu-Chek Customer Care.

E-six message

"E-6" in the display means blood or control solution was practical to the test strip before the flashing blood drop symbol appeared on the display. Discard the test strip and echo the examination. If the problem persists, please contact Accu-Chek Customer Care.

Eastward-7 message

"E-7" in the brandish means an electronic error occurred or, in rare cases, a used test strip was removed and reinserted. Plow the meter off and on or take the battery out for 20 seconds and reinsert it. Perform a blood glucose or command test. If the problem persists, delight contact Accu-Chek Client Intendance.

Due east-eight message

"Eastward-8" in the display means the temperature is in a higher place or below the proper range for the system. Refer to the test strip package insert for system operating atmospheric condition. Movement to an surface area with the appropriate conditions, wait five minutes, and echo the blood glucose or control examination. Do not artificially rut or cool the meter.

East-9 message

"Eastward-9" in the display means the battery is nearly out of ability. Modify the bombardment now. If the bulletin reappears afterwards the battery has been replaced, reset the meter. To reset the meter, remove the bombardment, press any meter push, so reinsert the battery. For further data, and refer to Affiliate 7, "Changing the Battery", in your possessor's booklet. Alternatively, this article gives detailed information well-nigh irresolute batteries in Accu-Chek products.

E-10 message

"E-10" in the brandish means the time and date settings may exist wrong. Brand sure the time and engagement are correct and accommodate the settings if necessary. For further data, refer to Chapter 5, "Setting the Time and Engagement", in your possessor'southward booklet.

Err with battery icon

"Err" in the brandish with the battery icon ways the battery is almost out of power, and then change the battery as before long every bit you can. For more than information, refer to Affiliate 5, "Irresolute the Bombardment", in your owner's booklet. Alternatively, this article gives detailed information about irresolute batteries in Accu-Chek products.

Err with time and date

"Err" in the brandish with the time and appointment ways the fourth dimension and date settings may be incorrect. Make sure the time and date are correct and adjust, if necessary. For more information, refer to Chapter 4, "Setting the Fourth dimension and Appointment", in your possessor'southward booklet. Alternatively, this commodity gives detailed data nigh setting the time and date on your device.

Err with "code" on display

"Err" in the brandish with the word "code" means the code key is incorrect. Make sure the code key is properly inserted. If this doesn't ready the problem, delight contact Accu-Chek Customer Care.

Err with "lawmaking exp" on brandish

"Err" in the brandish with the words "code exp" means the code cardinal is incorrect or your exam strips accept expired. Brand certain the code key is properly inserted and check the date on your test strips. If this doesn't fix the trouble, please contact Accu-Chek Customer Care.

Err with flashing test strip

"Err" in the display with a flashing test strip means your blood sugar may be extremely low, or the test strip may be damaged or non properly inserted. If you run across this error message subsequently y'all applied claret to the examination strip, refer to Chapter iii, "Unusual Test Results", in your possessor'due south booklet. If yous see this error message earlier you lot applied blood to the exam strip, remove the examination strip and reinsert information technology, or replace information technology if damaged. If the bulletin reappears, please contact Accu-Chek Customer Care.

Err with thermometer icon

"Err" in the display with a thermometer ways the temperature is higher up or beneath the proper range for the meter (43°F to 111°F). Move to an surface area between 43°F and 111°F, wait 5 minutes and echo the exam. Do not artificially heat or cool the meter.

Err with a test strip and blood drib icons

"Err" in the display with a test strip and a claret drop ways blood or command solution was applied to the exam strip before the flashing blood drib appeared on the display. Discard the test strip and repeat the examination.

Err with a blood driblet icon

"Err" in the brandish with a blood drop means not enough sample was drawn into the test strip for measurement or sample was practical after the test has started. Discard the exam strip and repeat the examination.

Err alone in the brandish

"Err" with no other information in the brandish ways an fault occurred during the exam. Discard the test strip and echo the exam. For more data, refer to Chapter 1, "Understanding Your New Organisation", in your owner's booklet.

EEE in brandish

"EEE" in the brandish means an electronic fault occurred. Turn the meter off and on or take the battery out for a few seconds and reinsert it. If the problem persists, please contact Accu-Chek Client Care.

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Source: https://www.accu-chek.com/support/error-messages/what-does-error-message-my-accu-chek-product-mean